Office Management - Non Profit Office Manager Job Description

Office management is a profession involving the design, implementation, evaluation, and maintenance of the process of work within an office or organization, in order to maintain and improve efficiency and productivity.

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Main functions

An office manager is responsible for monitoring and reviewing systems, usually focusing on specific outcomes such as improved timescales, turnover, output, sales, etc. They may supervise or manage a team of administrators, allocating roles, recruiting and training, and issuing assignments and projects. As such the role is varied, often including responsibilities across a diverse range of functions such as:

• Customer Service
• Report Writing
• Budget Management
• Database Management
• Systems Analysis
• Process Mapping
• Purchasing
• Book Keeping
• Human Resources
• Recruitment
• Accounting
• Sales and Marketing
• Records Management
• Form/Template Design
• Website Maintenance
• Project Management
• Management Consultancy
• Facilities management
• Space Management
• Risk Management
• Payroll

Personal competencies useful in the role are: problem solving skills, good decision making abilities, integrity, resourcefulness, creativity, assertiveness, flexibility, and the ability to cope with pressure.

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